Faq's

We accept deposits and balance payments in the form of cheque, wire (t/t) and credit card.

Credit card maximum allowed is $2000.00 and after that there will be a 2% service charge for credit card payment.

To inquire about our wire transfer application please send request tosales@ecobags.pk and we will be more than happy to send you our application form.

Lead times and timelines are average estimates for design, layout, production, freight and delivery per order. Our shipments occur regularly and we always try to expedite delivery for every order however we cannot guarantee that your shipment will arrive on time for any specific date requested.

We guarantee the lowest and safest national freight for you order. We always request 3 quotes from shipping companies providing freight to your area and destination. We always choose the most prompt and cost effective service service for delivery.

Rush production schedules may be available and must be pre-approved. Please contact us for details

Cancellations must be in writing and are subject to all incurred costs, including set-up, plate, and art charges.

Our graphic design services are always available to our customers to assist them with standard layouts. Any additional graphic design service may be charged by our per hour service. Our fee for this service is $50.00 per hour.

All artwork must be submitted in a high resolution file extension. The file types we support are .AI , .PDF, .JPEG and .TIFF.

Samples are available to our customers upon request. Delivery/courier is extra and is based on local postal and current courier rates. This charge is credited when you place an order with us.

Customization is available for all orders. You can request a custom size, colour, printing and even material. Our production team will take care of everything for you, all you have to do is tell us what you need.